Troubleshooting

If something isn’t working, here’s where to start.

Configuration not loading:

  • Verify the JSON syntax is correct (use a JSON validator).
  • Ensure the file is saved in the correct location.
  • Check file permissions allow reading.

AI assistant not accessing PandaDoc data:

  • Confirm you restarted your AI development tool after configuration.
  • Verify the MCP server URL is correct: https://mcp.pandadoc.com/v1/mcp
  • Check if your tool supports MCP and has it enabled.